Data Controller

We are the data controller for the processing of the personal data that we process regarding our clients and business partners. You will find our contact details below. September Agency ApS Gothersgade 101A, 1133 Copenhagen K CVR: 43273949 It is not a requirement that our company has an external DPO, but if you have any questions regarding the processing of your personal data, please contact us at info@september-agency.dk.

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Processing Activities 

As the data controller pursuant to the GDPR, we conduct the following processing activities.

Website Visits When you visit our website, we use cookies to ensure the website functions correctly and to optimize our SEM and SEO in relation to marketing efforts, e.g., Google, which you can read more about in our [cookie policy].

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Communication with Potential Clients

When you have questions about our site or wish to hear more about our services, you can contact us via:

• Contact form

• Email

• Phone

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Through these channels, we will process your personal data so that we can engage in a dialogue with you, e.g., to answer questions about our services. We only process the information you provide to us in connection with our communication. We will typically process the following general information: name, email, phone number. Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation. We delete our communication with you when it is clear whether or not you wish to use our services. Should there be a specific case where a need arises to store your personal data for a longer period, this may occur.

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Clients

We need to communicate with our clients to ensure that our services are delivered correctly. In this context, we may process information about name, address, services, specific agreements, payment information, and the like. The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation. Once the service has been delivered and any outstanding matters have been concluded, we will delete the personal data immediately thereafter.

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Bookkeeping

We must save all accounting records pursuant to the Danish Bookkeeping Act (Bogføringsloven). This means that we save invoices and similar documents for accounting purposes. These documents may contain general personal data such as name, address, and service description. Our legal basis for processing personal data for bookkeeping is Article 6(1)(c) of the General Data Protection Regulation. We store this information for a minimum of 5 years after the current financial year has ended.

 

Data Processors

Few can manage everything themselves, and this applies to us as well. We therefore have business partners and use suppliers, some of whom may be data processors. External suppliers may, for example, provide systems for organizing our work, services, consulting, IT hosting, or marketing.

It is our responsibility to ensure that your personal data is processed correctly. Therefore, we set high requirements for our partners, and our partners must guarantee that your personal data is protected. We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to increase the security of your personal data.

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Disclosure of Personal Data

We do not disclose your personal data to third parties.

Profiling and Automated Decision-Making We do not engage in profiling or automated decision-making.

Transfers to Third Countries As a general rule, we use data processors in the EU/EEA, or who store data in the EU/EEA. In some cases, this is not possible, and in those instances, data processors outside the EU/EEA may be used, provided they can give your personal data an appropriate level of protection.

Processing Security We keep the processing of personal data secure by having implemented appropriate technical and organizational measures. We have conducted risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organizational measures to increase processing security. One of our most important measures is keeping our employees updated on GDPR via ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with our employees.

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Rights of the Data Subjects

According to the General Data Protection Regulation, you have a number of rights regarding our processing of information about you. If you wish to exercise your rights, please contact us so that we can assist you.

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Right to Access Information (Right of Access)

You have the right to gain access to the information we process about you, as well as a range of additional information.

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Right to Rectification (Correction) You have the right to have incorrect information about yourself corrected.

 

Right to Erasure In special cases, you have the right to have information about you deleted before the time of our general routine deletion occurs.

 

Right to Restriction of Processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have processing restricted, we may only process the information—apart from storage—with your consent, or for the purpose of establishing, exercising, or defending legal claims, or to protect a person or important public interests.

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Right to Object In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your data for direct marketing purposes.

Right to Transmit Information (Data Portability) In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have these personal data transferred from one data controller to another without hindrance. You can read more about your rights in the Danish Data Protection Agency's (Datatilsynet) guidance on the rights of data subjects, which you can find at www.datatilsynet.dk.

 

Withdrawal of Consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.

 

Complaint to the Danish Data Protection Agency

You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with how we process your personal data. You can find the contact details for the Danish Data Protection Agency at www.datatilsynet.dk. We generally encourage you to read more about the GDPR so that you are updated on the rules.

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Contact September Agency here